Support

We read every message and usually answer within one business day: info@sirwalter.ai">info@sirwalter.ai.

Connecting your mailbox

Sir Walter connects with an app password, a separate password your email provider makes just for apps. Your regular password is never used.

• Gmail: turn on 2-Step Verification, then go to myaccount.google.com/apppasswords and create one named Sir Walter.
• iCloud Mail: at account.apple.com, open Sign-In and Security, then App-Specific Passwords.
• Outlook and Microsoft 365: at account.microsoft.com/security, open Advanced security options, then App passwords.
• Yahoo Mail: in Account Security, choose Generate app password.

What Sir Walter does with your mail

It sorts your inbox into folders you approve, lists what people have asked you for, and gathers travel confirmations into trips. Nothing moves until you say so, and new mail waits as long as you choose before it is tidied. Read the Privacy Policy for the details.

Undoing a cleanup

In Sir Walter, open Lists, then Folders. Each folder has an Undo that puts its mail back in your inbox, unread where it was unread.

Sharing a trip

Open the trip, then People, then Invite. The person you invite gets a link that opens the trip in Sir Walter. Remove someone from People and their access ends at once.

Deleting your account

In Sir Walter, open You, then Delete account. Your account, your mailbox connection and everything Sir Walter stored for you are deleted. You can also disconnect your mailbox without deleting your account.